Terms and Conditions
Welcome to Sawera Sweets and Bakers. By accessing and using our website, products, and services, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order or using our website.
General Information
These Terms and Conditions govern the use of our website and bakery services. By using this website, you accept all terms stated on this page.
Orders and Payments
- All orders are subject to availability and confirmation.
- Prices listed on the website may change without prior notice.
- Full or partial payment may be required before order confirmation.
- We reserve the right to refuse or cancel any order if necessary.
Custom Cakes and Bakery Items
- Custom cake designs may slightly vary from reference images due to handmade decoration and ingredient availability.
- Customers are responsible for providing accurate customization details while placing orders.
- Last-minute changes may not always be possible after order confirmation.
Delivery Policy
- Delivery times are estimated and may vary due to weather, traffic, or operational conditions.
- Customers must provide accurate delivery details and contact information.
- We are not responsible for delays caused by incorrect addresses or unavailable recipients.
Cancellation and Refunds
- Orders canceled within the allowed timeframe may qualify for partial or full refunds depending on preparation status.
- Customized or personalized orders may not be refundable once production has started.
- Refund requests are reviewed on a case-by-case basis.
Product Quality
We strive to provide fresh, high-quality bakery products. Customers are encouraged to report any issue immediately after receiving the order.
Allergies and Ingredients
Some bakery products may contain allergens including nuts, dairy, eggs, gluten, and chocolate. Customers should inform us about any allergies before placing an order.
Intellectual Property
All website content including images, logos, text, and designs are the property of Sawera Sweets and Bakers and may not be copied or reused without permission.
User Conduct
Users agree not to misuse the website, submit false information, or engage in activities that may harm the website or its services.
Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our website or bakery services.
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Contact Information
For questions regarding these Terms and Conditions, please contact us through our website: